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Abstract

The study and use of AHP in logistics and customer satisfaction

Author(s): Dong Wang

With the fast development of the economy, every walk of life is under great pressure as the competition has become fiercer. In terms of logistics, the positive feedback of customer satisfaction is the essential element for logistics enterprises to survive and develop. This article talks about customer satisfaction in logistics by using (AHP) Analytic Hierarchy Process.


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Citations : 875

BioTechnology: An Indian Journal received 875 citations as per Google Scholar report

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