Empirical analysis of enterprises information technology evaluation system-evidence from China

Author(s): Qiao Qingchen, Li Mingxing, Zhang Tongjian

In order to conduct information technology evaluation in China’s enterprises, EFAand CFAare used in this paper. By IT evaluation system analysis, prediction test and pilot test, single dimension scaling test, reliability test and validity test, the SEMcan effectively reveal factors and mechanism in information technology evaluation system in Chinese Enterprises. For illustration, the collected copies are 300 enterprises, in which 210 copies are valid. The effective return rate is 70%, which meets the requirements that sample recovery rate is not less than 20%.The empirical results show that IT investment is lack of rationality, customer relationship management capacity and production IT in the process of enterprise IT construction, and IT system application process do not pay attention to IT trainingwork. The correlation coefficient of IT infrastructure factor and the remaining three factor is too low, and correlation coefficient personnel IT quality factor and the remaining three factor is too low. The empirical research has revealed there is a big value creation expandable space for China’s enterprises, which should cause the attention of relevant governments.

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